Information and FAQ
Q: Why do I need to use your Stone Sealer products?
Q: Which product should I use if I'm a residential user and my granite was sealed a couple of years ago by a professional and I just want to re-seal it?
Q: How can I prevent mold and mildew growth in grout?
Q: What effect do cleaning chemicals have on my granite or marble kitchen & bathroom surfaces?
Q: Do your products seal concrete and masonry?
Q: Does the concrete need any special preparation before applying your concrete sealants?
Q: Can I apply paint or other coatings over the Concrete Sealer products?
Q: Do I need to seal my concrete pavers with your concrete sealants?
Q: Will Concrete Sealer X-1 protect my concrete against salt damage in winter?
Q: Are the concrete sealer products non-yellowing?
Q: When should I apply Concrete Sealer Products?
Q: Do I need to protect non-concrete surfaces from Concrete Sealants?
Q: What is concrete scaling?
Q: What are the main differences between the different Stone Sealer products?
A: The two main products that fabricators use are Stone Sealer #1 and Stone Sealer Concentrate which are both solvent based impregnating silicone polymers which is the industry standard type of sealer that has been used for decades.
The difference between the products is that Stone Sealer Concentrate is twice the strength of Stone Sealer #1 which means that two coats of Stone Sealer Concentrate is exactly the same as four coats of Stone Sealer #1. Fabricators use both stone sealant products for all types of natural stone including Marble, Granite, Slate, Limestone and Terrazzo. Two coats of Stone Sealer #1 is normally adequate protection for most types of natural stone but when the fabricator knows he has a very porous stone or it is going to be installed in a high traffic area then the Stone Sealer Concentrate will be used. Both of these products leave a natural finish (no gloss) and after they are cured they do not affect the appearance of the natural stone surface.
When a wet look (low-medium gloss finish) is required then Stone Enhancer #1 can be applied over the top of any of the sealer products after they have cured which is normally 24 hours. Stone Enhancer #1 cannot be applied to unsealed natural stone because it is a topical finish and on unsealed stone it will be drawn into the interior of the stone. This two step process is the preferred method to achieving a wet look, however, exactly the same effect can be achieved in a single step by using Stone Sealer #5 which is a combination of Stone Sealer #1 and Stone Enhancer #1 in a single bottle.
Stone Sealer #4 is also a solvent based impregnating silicone polymer, but it contains a citrus base as opposed to the petroleum distillate contained in all of the above products. Stone Sealer #4 will provide similar stain protection to Stone Sealer Concentrate and it is designed to leave a natural finish, however, some fabricators claim that it provides a small enhancing effect particularly on slate.
When it is not possible to use the above solvent based products due to environmental constraints, limited or enclosed working areas or personal choice then a water based sealer must be used. Stone Sealer #2 and Stone Sealer #3 are both water based impregnating sealers. The difference between the products is that Stone Sealer #2 is a silicone polymer and a cousin to all of the above sealers which have wide industrial acceptance. Stone Sealer #3 is a new type of chemistry(fluoropolymer) that has recently been introduced into the stone industry because it exhibits better stain protection against oil based stains than the traditional silicone polymers. Stone Sealer #3 is our equivalent to the well known Bullet Proof product. As a general rule water based sealers do not perform as well as solvent based sealers particularly under abuse conditions.
Q: What is the best way to apply the Stone Sealer products?
Q: What is the life expectancy of Sealers and Enhancers?
Q: Who are some of the customers that have used your concrete sealer products in the last couple of years and can you provide a recent reference?
General | Municipalities | Airports | Food Processors | Institutional | Construction |
NASA
US ARMY in Afghanistan US ARMY in Iraq US ARMY in Philippines
|
City of Palo Alto, CA City of Salinas, KS City of Fairfax, VA City of Round Rock, TX City of Wabash, IN City of Granby, CO |
Manassass Airport, VA Yaeger Airport, WV |
Gagne Foods, ME Smithfield Food, NC |
Whitley Education, KY Sheraton Hotel, CA Fairfield Inn, NY Delaware College, PA Holiday Inn, TN |
Lalique Properties, CA Campus Crest Construction, GA Campus Crest Construction, NM Turks & Caicos Islands S&H Supply, PA |
Q: Do you have any Testimonials?
Q: How do Concrete Sealer X-1 and X-2 work?
Q: How do your prices compare with other Concrete Sealers?
WEBSITE |
SILICATE BASED SEALERS |
SILICONE POLYME R |
Average S&H |
|
Concrete Sealer X-1 $154 |
Concrete Sealer X-2 $174 |
Concrete Sealer X-3 $219 |
FREE*
|
|
radonseal.com |
RadonSeal Standard $159 |
RadonSeal Plus $179 |
Ion-Bond Armor $299 |
FREE |
vseal.com |
V-Seal 101 $180 |
V4 V-seal 102 $180 |
n/a |
$24 |
enduroseal.com |
Hydraseal $149 |
n/a |
Poly Topseal CS-20 $259 |
$30 |
evercrete.com |
EverCrete DPS $180 |
n/a |
TopSeal $190 |
$35 |
Q: Do you have any distributors for your Stone Sealer or Concrete Sealer products?
Q: Do you ship to Canada?
Q: Do you ship worldwide?
Our Guarantees and Warranties
1—Lifetime Limited Warranty for Concrete Sealer X-1 and Concrete Sealer X-2
If within the lifetime of your concrete any of the above products which were provided by Stone Technologies, Corp. prove to be defective in material or workmanship or fail to produce results consistent with Stone Technologies, Corp. specifications for the application in question Stone Technologies, Corp will replace any defective product or issue a full refund of the purchase price at Stone Technologies, Corp.'s sole discretion. Stone Technologies, Corp. cannot be responsible for inferior materials and other products used previously providing an unsatisfactory surface to warrant product performance. Stone Technologies, Corp. will not be responsible for the cost of removal, installation or re-installation of any products or items supplied by third parties, where such removal installation or re-installation is required to repair any defective products. Furthermore, Stone Technologies, Corp. will not be responsible for and assumes no liability for the materials or workmanship or any transportation charges, labor costs or other related replacement of defective products, without Stone Technologies, Corp.'s prior written consent. This warranty will be voided if (a) the products have not been stored, installed, or maintained or applied in accordance with accepted industrial practice. (b) The products have been subjected to any accident, misapplication, abuse or misuse, (c) Buyer has used, repaired, or modified the products after the discovery of the defect without Stone Technologies, Corp. prior written consent to continue use, (d) Buyer refuses to permit Stone Technologies, Corp. to determine the nature of defect claimed, (e) Buyer uses the product in an application inconsistent with Stone Technologies, Corp.'s recommendations.
EXCEPT AS PROVIDED IN THIS WARRANTY, ALL WARRANTIES, UNDERTAKINGS, CONDITIONS OR REPRESENTATIONS (WHETHER INNOCENT OR NEGLECT) INCLUDING WITHOUT LIMITATION THOSE WITH RESPECT TO MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE QUALITY OR DURABILITY, WHETHER EXPRESSED, IMPLIED, STATUTORY ARISING FROM COURSE OF DEALING, USAGE OF THE TRADE OR OTHERWISE RESPECT TO ANY EQUIPMENT ORDER, ARE EXPRESSLY EXCLUDED. NO EXPRESSED OR IMPLIED WARRANTY IS GIVEN AS TO THE CAPACITY, EFFICIENCY OR PERFORMANCE OF ANY EQUIPMENT, EXCEPT AS MAY BE PROVIDED IN A WRITTEN AGREEMENT.
2—100% Satisfaction Guarantee
If for any reason you are dissatisfied with the performance of any of our products or you are experiencing problems you can contact me directly within 6 months of the purchase date.
If we cannot resolve the problem to your satisfaction then we will provide more product to fix the problem or issue a full refund of the purchase price.
I promise that your satisfaction is guaranteed.
Michael Parry
President.
3—Privacy Policy
We do not sell or share your name, address or email with any third parties.
We do not retain your credit card information in any type of database.
We have an "If in doubt, shred it" policy.
For the purposes of marketing analysis we do track who (by IP address) visits our website(s). This information is used in aggregate form to determine how customers are referred to the website (e.g. from Google.com or Yahoo.com, etc.) and/or what country these users come from. This information is not sold or traded to anyone.
If you receive an email newsletter or some other form of bulk email from us and you do not wish to be included in future electronic mailings please email us with the word REMOVE in the subject line and you will be removed immediately.
4—Return Policy
You can return any UNOPENED containers of product to us within 60 days of the purchase date by
Fedex Ground or UPS (do not use USPS) to this address;
Stone Technologies, Corp
189 Danview St
Cleveland, TN 37323
Retain your receipt and tracking information and contact us after
you know the product has been received by us.
After inspection of the returned goods we will issue a full refund less a 20% restock fee.